You can reach us at the number on the back of your medical card. If you do not have access to
your card, you can reach us at our general phone number 1-800-786-7930. Please be advised the
general phone number may lead to longer hold times. Our friendly Customer Service
Representatives are available from 6:00am - 6:00pm MT, Monday - Friday to assist you.
For all MyAmeriBen Log In issues, please email us at: firstname.lastname@example.org Please note that
due to Federal HIPAA Guidelines; Claim, Payment, Appeal, and Prior Authorization information can
not be discussed via email correspondence.
For plan years beginning on or after January 1, 2022, the Surprise Billing Notice provides additional
information as a result of the federal Consolidated Appropriation Act.
Machine Readable Files contain information required by federal regulations and apply to certain types
of health plans or issuers. These files, often called “MRFs,” are updated monthly and formatted in
accordance with federal standards. MRFs are intended to promote transparency, and are one of several
different types places to obtain information on costs.
Click here to learn more and see locations where some files can be found.